1. Distinguish the critical pathways, networks, and resources that are present and utilise them to the fullest
2. Identify processes that are no longer producing the results you need and re-define them to deliver the original outcomes
3. Design new processes to:
4. Provide change-management plans with:
5. Create communication and information systems that promote and deliver the strategy and processes of the business
6. Deliver custom IP which you own and control
7. Monitor and advise from your actual results
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